Welcome. Let us get every location started.
The onboarding form for new DinerSites clients. Fill in what you have, submit, and send anything missing later by email or from your client portal.
How the build runs
Step 1
You pay the first monthly invoice
That starts the plan. The build fee is not charged yet.
Step 2
You fill in this form
It takes about 15 minutes per location. Anything you do not have yet can follow later.
Step 3
One onboarding call
We walk through your answers, fill the gaps, and agree the launch date.
Step 4
We build and launch
Live in 7 days on The Single Counter. The build fee is invoiced only once you have approved the site.
What to have ready for each location
None of this is required before you submit. Send what you have and add the rest later.
- The exact address, or a link to your Google Business Profile for it
- Hours for every day of the week, plus any regular holiday exceptions
- The phone number that specific room actually answers
- What makes that room different, if anything, from your others
After launch, everything runs through your client portal
You get an account the day the site goes live. From it you request revisions for any single location or the whole brand, raise a support ticket for anything that needs attention, send us files you still owe us, and talk to the team directly. You get 5 revisions a month included, of any size, each completed within 2 to 5 working days. You never need to log in to the website itself.
Onboarding questions
What happens straight after I buy?
You fill in the onboarding form and submit it. It asks for your services, your locations, your brand, your domain and where enquiries should land for each address, and it takes about 15 minutes per location plus a shared section for brand-wide details. If something is missing, submit anyway: you can send the rest by email or raise it as a ticket in your client portal, and it will not hold up the build. We then run one onboarding call to fill any gaps and agree the launch date.
What is the client portal?
It is your account with us, and you get it the day your site goes live. From the portal you request revisions for any single location or for the whole brand, raise a support ticket, send us files you still owe us, and message our team directly. Everything to do with your site runs through it, so nothing gets lost in an inbox. You never log in to the website itself; we handle that side.
How do you gather details for several locations at once without it taking forever?
The onboarding form has one shared section for brand-wide details, like your logo and overall tone, and one repeatable section per location for its address, hours and phone number. Most groups with two or three rooms finish in under 45 minutes total. Larger groups can send location details as a spreadsheet instead of typing each one into the form, and we build from that.