Twenty real restaurant projects, start to finish

What each team had, what got in the way, what we built and what changed, in their own words.

  • 20projects written up with the client's permission
  • 10 to 25working days after content approval
  • 12states

Find a project like yours

Filter by the kind of restaurant. Every project shows the client type, region and how long the work took.

How these are written up

Each case study follows the project in the order it happened, so you can check the claim against the work.

  1. Starting point and problem

    What the restaurant's page or form looked like, and what it cost the team day to day.

  2. What we built

    The change itself, with the features used linked to where they are explained.

  3. Timeline

    Working days from content approval to handover, staff review included.

  4. What changed, in their words

    The result as the client describes it, quoted by name and role. No ratings, no invented numbers.

What the teams say in short

  • The diner group visits page used to describe everything and route nothing. Inquiries arrive at the right office already labeled, no internal relay required. Customers no longer need a map of our internal structure.
    Andre MandevilleGeneral manager, Family diner with function cornerNewark, Delaware

    Location information and contact routing for diner group visits

  • Our old change process for diner group visits content was informal to the point of folklore. Now I send the current wording and its replacement, review the preview, and confirm. The follow-up email chains that used to accompany every edit have gone.
    Stephen SpaldingFront of house lead, American-style pancake houseTacoma, Washington

    Content approvals and change requests for diner group visits

  • Our deliberately awkward question was: what if the diner group visits form breaks? The answer became a published fallback plus a delivery check we can run ourselves. Hoping the form never breaks is no longer the strategy.
    Donald ThorpeGuest services coordinator, 24-hour roadside dinerSavannah, Georgia

    Contact resilience and delivery checks for diner group visits

Reviews from verified clients, shared with their permission.

Questions about these case studies

Are these real clients?

Yes. Each case study is a real project, written up from what the client's team told us and shared with their permission. The quote on each page is theirs, attributed by name and role.

Why are the restaurants not named?

We describe each client by type, region and team size instead of by business name, so the full story can be told without publishing anything the client did not want public. There are no logos and no photos of people.

How long does work like this take?

The projects here ran from 10 to 25 working days after the client approved the content, including staff review and handover. A new site on The Single Counter goes live in 7 days.

Is this work included in a plan, or extra?

The forms, pages, routing and handover work described here are part of the standard build on every plan, from $117 a month on The Single Counter. The $647 one-time build fee is invoiced after launch.

See what this would look like for your restaurant

A 30-minute live walk-through of the site you would get, built around your locations. No obligation to buy on the call.